Terms of service

Last updated: November 12, 2026

Overview

This website, creativeintheclouds.com, is run by ProEngraving Co ("we," "us," "our"). By using the Site or buying from us, you agree to these Terms of Service, along with our Privacy Policy, Refund Policy and Shipping Policy. Our store is hosted on Shopify.

Using the Site

You must be at least the age of majority where you live, or have a parent or guardian's permission, to place an order. You agree not to use the Site for anything illegal or to interfere with how it works.

Personalized orders

Our products are engraved to order using the personalization you enter. You are responsible for checking spelling, wording and color before you check out. We engrave exactly as entered. You agree that you have the right to use any names, words or designs you ask us to engrave, and we may refuse any personalization we find offensive or that may infringe someone else's rights.

Products and pricing

We do our best to show product colors and details accurately, but colors may look different on your screen and each engraving is slightly unique. Prices and products may change without notice. We may limit quantities or cancel an order, for example if a price is listed in error. If we cancel a paid order, we will refund you.

Returns and refunds

Because every item is personalized, all sales are final except as described in our Refund Policy.

Accurate information

You agree to give us current, complete and accurate order, shipping and contact information so we can complete your order.

Third-party tools and links

The Site may include tools or links from other companies. We are not responsible for their content, products or policies.

Limitation of liability

The Site and our products are provided "as is." To the fullest extent allowed by law, ProEngraving Co is not liable for any indirect, incidental or consequential damages from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product involved.

Governing law

These terms are governed by the laws of the State of Louisiana and the United States.

Changes

We may update these terms at any time by posting the new version here. Continuing to use the Site after changes means you accept them.

Contact

ProEngraving Co
Charity Street
Abbeville, LA 70510
proengravingco@gmail.com